The controls on my Bose earphones no longer work when plugged in to iphone 7 through the lightening adapter

When i plug my Bose earphones in to my iPhone 7 using the lightening to 3.5m adapter, the controls on the earphones no longer work (i.e. volume up/down, switch track etc). Has anyone else found this using the adapter and 3.5m earphones?

Posted on Sep 19, 2016 1:16 AM

Reply
4 replies

Sep 19, 2016 1:33 AM in response to LAH91

Hi


Other users have reported experiencing the same issue.


It may help, at least temporarily, to unplug and reconnect the headphones from / to the adapter.


Also check and carefully clear the Lightning connector on your iPhone of any debris.


If the issue persists, you may wish to let Apple know that you are experiencing this problem:


https://www.apple.com/feedback/iphone.html


More information (for example):

Problem with iPhone 7Plus, lightning to audio connector and inline controls

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The controls on my Bose earphones no longer work when plugged in to iphone 7 through the lightening adapter

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